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Transport News

From time to time London Transport and the rail authorities issue notice of amendments to their service.  We publish them here so that you can comment.

Email your views to Malden And Coombe website and Kingston Council

Alternatively write to either:

Mr Steve Guess
Public Transport & Cycling Officer
Royal Borough of Kingston upon Thames
Guildhall
Kingston upon Thames
Surrey
KT1 1EU

Your local Councillor or: 

The Liberal Democrat Group Rooms
Guildhall
Kingston upon Thames
Surrey
KT1 1EU

Route 218, 415 &416 - Company ceases trading - 28 February 2002

New 111 Route - comments invited

For information from the European Commission on bus engines click here 

Tellings-Golden Miller and routes  415, 470, 471, 511, 512, 514 and  515

New Route 489. Tolworth - West Ewell - Epsom - Leatherhead - Bookham - Guildford (Evenings and Sundays only) replacing old route 479 and providing additional facilities to current route 418. 

For news on: N285. The changes would affect routes 33, 285, 290, 490, K1, K2, K4 and K5.

Route X25 - New coach service between Crawley and Chessington World of Adventures.

Statement from Stagecoach welcoming their appointment as preferred bidder for the SWT franchise.

Its now official that Stagecoach Holdings PLC are now the preferred bidder for the South West Trains franchise.

Strategic Rail Authority Agenda

Accessible Travel

Surrey Buses

Change to K5 Bus Route

Route 218, 415 & 416  - Company ceases trading - 28 February 2002

Councillors were warned by Kingston Council today that  White Rose Travel Ltd, who operate bus routes in the Walton / Staines / Woking area ceased trading at midnight.

Telling-Golden Miller will be operating route 218 (Kingston - Esher - Walton
- Staines) from today.

Surrey County Council and London Buses are trying to find an operator to run
routes 451 & 461 (Kingston - Hampton Court - Hurst Park - Walton -
Addlestone - Staines/Woking).

  • Update 1 March 2002:

Current situation regarding White Rose: 

218 - The Monday to Saturday daytime service is to be taken on by TGM under
contract to Surrey County Council (with London Buses financial support) from 2 March
2002 with a new timetable (although they may be able to start operating
today). The experimental evening service introduced by White Rose in
October will be withdrawn due to poor usage. The Sunday service goes to
London United, who will adopt the White Rose timings for this day.

451/461 - These services will be taken on by London United under contract to
Surrey County Council from 2 March until 28 June 2002. Within London they will run
under a London Service Permit, although it is understood travel cards etc and
Freedom Passes will still be accepted within London as now.

The timetable for the 218 is currently being printed and should be up at the
stops by Monday.  To date Kingston council is not aware of any news on the 
451 / 461 timetable.

New 111 Route (Kingston - Hampton -Hanworth - Hounslow - Heston - Heathrow) 

London Buses have announced their bus route tendering programme for 2003/2004. The only route entering the Royal Borough of Kingston upon Thames and included in the programme is route 111 (Kingston - Hampton -Hanworth - Hounslow - Heston - Heathrow) which is programmed for April 2003.

London Buses are keen to hear views about changes which could be made to services before new tenders are invited. They are particularly interested in comments about how the structure or frequencies of services might me changed in the context of the Mayor of London Transport Strategy, which seeks to expand the bus network and improve journey times, reliability, vehicles and quality of service. Suggestions might include:-

* new, restructured or extended routes to improve reliability or create new links
* new night services
* increased frequencies or larger vehicles to satisfy demand
* use of more appropriate types of vehicles (Route 111 currently uses low floor fully accessible double deckers).
* closer integration with other modes of transport
* moves to enhance social inclusion.

Comments received by London Buses will contribute to the overall planning process. All proposals for change are evaluated by London Buses to ensure value for money, and whilst it won't be possible to incorporate all suggestions, they assure that they receive serious consideration. Responses to ideas put forward will be made when the formal consultation is undertaken by London Buses on the final proposals.

London Buses has asked for our views by Friday 14th January, so I would appreciate any comments or ideas that you may have for this route as soon as possible so that I may co-ordinate this Council's formal response to London Buses.

Tellings-Golden Miller

Tellings-Golden Miller services 514 & 515 were introduced last January to replace most of routes 415, 511 & 512. 
 
Following representations from West Molesey residents to Surrey County Council the 514 route will be extended to Kingston Hospital.  However, in order to keep this service within budget, it will stop  operating between Esher and Hersham during the off peak period.  This route is however covered by routes 470 & 471.
 
Timings on route 515 will also be changed to insure co-ordination over common sections of route 514 .
 
These changes will take place on Saturday 26th May 2001.  The Sunday service on route 515 to Guildford will be reintroduced on the following day by Nostalgiabus (trading as "Northdowns"). 

New Surrey Bus Routes

London Buses have just stated that Nostalgiabus Ltd has applied to Transport for London to operate a number of services commercially or on behalf of Surrey County Council from Saturday 26th May 2001.  They replace services withdrawn earlier in the year.  Those entering the Royal London Borough of Kingston upon Thames are:-
 
New Route 489. Tolworth - West Ewell - Epsom - Leatherhead - Bookham - Guildford (Evenings and Sundays only) replacing old route 479 and providing additional facilities to current route 418.  Weekday evening buses will leave Tolworth Tower (Ewell Road) at 19:09, 20:39 & 22:09 for Bookham returning at 18:53 (Mon-Fri), 19:53, 21:23 & 22:53.  On Sundays buses will leave Tolworth at 8:55, 10:55, 12:55, 14:55 & 16:55 for Guildford returning at 09:35, 11:35, 13:35, 15:35 & 17:35
 
Route 515,  Kingston - Esher - Cobham - Ripley - Guildford.  A Sunday service would be re-introduced, departing Kingston at 10:10, 12:10, 14:10, 16:10 (and at 18:10 to Cobham only).  Buses would return from Guildford at 08:50, 10:50, 12:50, 14:50 & 16:50.  Ticket availability will be the same as the weekday service operated by Tellings-Golden Miller.
 
The closing date for comments on this is Friday 18th May.

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S.P. No. LB01/007   2 April 2001

CHANGES PROPOSED TO KINGSTON AND RICHMOND AREA BUS ROUTES: NEW LINKS AND FURTHER ACCESSIBLE BUSES PROPOSED.  It is proposed to make these changes from Saturday 30 June 2001. Comments about this proposal should be sent to the Consultation Manager at the address shown below, to be received by no later than Friday 18 May 2001.

London Buses proposes to revise a number of bus routes running in the Kingston and Richmond areas when new operating contracts start this summer. Most services would be enhanced, and measures would be taken to improve reliability. Many more new accessible low floor buses would be introduced. A further 24-hour bus service would be created for Heathrow Airport with the introduction of new route N285. The changes would affect routes 33, 285, 290, 490, K1, K2, K4 and K5.

ROUTE 33 (HAMMERSMITH BUS STATION – FULWELL BUS GARAGE)

ROUTES 285 AND N285 (HEATHROW CENTRAL BUS STATION – KINGSTON)

Measures would be incorporated into the new schedules for this service to allow for traffic congestion and to improve reliability generally. New accessible low floor single-deck buses would be introduced on route 285, but there would be no changes to the frequency of the service. The service would no longer serve the Compass Centre at Heathrow, but would follow the direct routeing to and from Heathrow Central, via route 111, instead. The Compass Centre would continue to be served by route 105, which would receive double-deck buses from the same date. Initially, because the new vehicles are slightly larger than their predecessors and cannot safely use Windmill Road in Hampton Hill because of the current traffic and car parking encountered there, the route would need to be temporarily diverted to run via Hampton High Street and Uxbridge Road. London Buses is committed to return buses to Windmill Road as quickly as possible and representations are being made to the London Borough of Richmond upon Thames about their reviewing and enforcing waiting restrictions to allow the safe return of the buses to this thoroughfare.

A half-hourly Night Bus service – the N285 – would be introduced between Heathrow and Kingston each night over the daytime routeing, providing a further round-the-clock service for the area. This would have significant benefits for shift workers in and around Heathrow Airport.

ROUTE 290 (STAINES – RICHMOND, LOWER MORTLAKE ROAD)

ROUTE 490 (HATTON CROSS – RICHMOND, LOWER MORTLAKE ROAD)

ROUTE K1 (KINGSTON – NEW MALDEN STATION)

There would be no change to the structure or frequency of this service, but new accessible, low-floor, single-deck buses would operate it. The afternoon school journey from Hook, Southborough School to New Malden Station would continue to run.

ROUTE K2 (KINGSTON – HOOK LIBRARY)

Route K2 would be extended from Kingston town centre to Kingston Hospital over the K4 routeing, which it would replace over this section, providing a considerably more frequent service to the Hospital at all times (including a new facility on Sundays). Route K2 would continue to run at 10-minute intervals (20 minutes in the evenings and all day Sundays). New larger, accessible, low-floor single-deck buses would be used on the route.

Note:  K2 & K4 Bus: The buses on route K2 will be medium length single door, on route K3 longer length dual door, and K4 shortest length single door.  All will be low floor and wheelchair accessible.
 
Members in Chessington Hook & Malden Rushett have requested that route K4
operates to Kingston Hospital rather than route K2 as proposed.  

London Buses prefer route K2 (rather than the K4) to go to Kingston Hospital as this would give a greater proportion of the population a more frequent direct link to the Hospital.  The K2 option would serve Chessington North, Tolworth, Berrylands etc. every 10 minutes while the K4 alternative would serve Winey Park, Hook and Tolworth West etc. every half hour.
 
London Buses have said that they would prefer fixed bus stops along the hail & ride sections of low floor routes to improve reliability and access.  This could require grass verges to be paved, kerbs raised and bus stop clearways introduced.  This possibly contentious work is neither funded or resourced. However there is some concern that fixed stops in some areas could make the
use of the service less attractive to passengers and reduces the use of the service .

ROUTE K4 (CHESSINGTON, MANSFIELD PARK – KINGSTON HOSPITAL)

This route would be withdrawn between Kingston, Cromwell Road Bus Station and Kingston Hospital (see route K2). At its southern end, it would be revised to terminate at Chessington, Ripon Gardens, where a stand would be provided to improve regulation of the service, and hence reliability. A revised routeing would be followed through the Winey Park and Mansfield Estates, which should make it easier for passengers travelling to and from this area. Buses would run from Leatherhead Road via Merrit Gardens, Coppard Gardens (northern part), Mansfield Road, Woodgate Avenue, Stormont Way and Holdsworthy Way to the Ripon Gardens stand, and would return via Woodgate Avenue, Mansfield Road and the full length of Coppard Gardens back to Leatherhead Road. Existing frequencies would remain unchanged, with buses every half-hour on Mondays to Saturdays (hourly evenings), As now, there would be no service on Sundays. New accessible, low-floor, single-deckers would be used.

ROUTE K5 (HAM – RAYNES PARK)

Responding to requests from the London Borough of Merton for a new bus link to Morden from the Kingston and Mostpur Park areas, London Buses proposes to extend route K5 from its current terminus at Raynes Park through to Morden Station. It would run by way of Kingston Road, Mostyn Road, Kenley Road, Circle Gardens, Kenley Road and London Road, providing a public transport service to the Merton Park area, which is currently remote from the bus network. As at present, buses would run hourly during the daytime on Mondays to Saturdays, with no service in the evenings or on Sundays. New accessible, low-floor, single-deck buses would be introduced on the route.

S.P. No. LB01/007   2 April 2001 ENDS

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Route X25 - New coach service between Crawley and Chessington World of Adventures.  If you have any comments or observations on this application, reply date  Friday 13th April to input into the councils formal response to London Buses

London Buses has received an application from Aventa Passenger Logistics Ltd. for a new coach service between Crawley and Chessington World of Adventures (CWoA).  Route X25 would operate on Saturdays, Sundays, Public Holidays and West Sussex School Holidays from 28th April 2001.
 
Coaches arrive at CWoA at 10:05 and 13:05*, departing at 17:30 and 20:00*. The later journeys (*) only operating during the summer school holidays.
 
The route in the Royal Borough of Kingston upon Thames (RBK) is direct from the M25 (junction 9) to CWoA.
 
The service would operate within RBK under the authority of a London Local Service Permit.  No London Passes or Tickets would be valid.

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Statement from Stagecoach welcoming their appointment as preferred bidder for the SWT franchise.
 
STAGECOACH GROUP WELCOMES SOUTH WEST TRAINS DECISION

Stagecoach welcomes today's decision by the Strategic Rail Authority (SRA) to make the Group the preferred bidder for the new South West Trains franchise.

Stagecoach Group will now move to conclude negotiations for London's biggest train order, providing new rolling stock for South West Trains.

A total of £1.7 billion is committed to investment in trains and infrastructure, including 800 new vehicles. These new trains will begin to be delivered from the end of next year, and will enable slam door trains to be eliminated from South West Trains network by the end of 2004.

Keith Cochrane, Stagecoach Group Chief Executive, welcomed the decision by the Strategic Rail Authority. " The SRA has clearly understood the problems of Britain's biggest commuter railway, and its early decision means that we can begin work to transform the service to our passengers at the earliest possible opportunity. I am also delighted that the decision removes any uncertainty about the future for our staff".

"Our promise is to achieve the step-change in customer service that our passengers have a right to expect. We will work closely with the SRA and passenger groups to build a new railway for the 21st century."

"Today is the beginning of a new era for South West Trains".

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Its now official that Stagecoach Holdings PLC are now the preferred bidder for the South West Trains franchise.
 
Strategic Rail Authority 2 April 2001- Building A Better Railway SRA and Stagecoach Sign Up To £1.7 Billion Investment Package for South West Trains
 
The Strategic Rail Authority (SRA) has signed heads of terms with incumbent Stagecoach Holdings plc as the preferred counterparty for the new South West Trains replacement franchise. Under the new franchise agreement, a total of £ 1.7 billion will be committed over the first 15 years to implement much needed changes on this intensively used and overcrowded commuter network.  Currently, around 2.5 million passengers use the South West Trains network every week. The focus of the investment proposal is to allow growth in passenger demand, increase reliability and punctuality, improve levels of customer satisfaction and reduce overcrowding.
 
Highlights of the deal include more and longer trains, infrastructure
improvements including platform extensions, more frequent services, and station upgrades to facilitate interchange with tube and bus. The SRA has negotiated a tough deal with Stagecoach to deliver extra capacity, higher performance standards and a step change in quality of service for passengers.
 
The original franchise is due to expire in February 2003; the new franchise will operate for 20 years, with provision for shortening the term to 15 years if later capacity schemes are not implemented. From the start of the new franchise, Stagecoach will be subject to substantially increased penalty payments for poor performance. They have committed to providing better customer service and improved punctuality and reliability, and within the next ten years, aim to run 15 out of 16 trains on time each day, the equivalent of running 93.75% of all trains on time.
 
Stagecoach has committed, over the remainder of this year, to introduce new trains, take steps to improve security, accelerate training for staff, and improve customer information and to implement a range of other initiatives.

Safety
 
In line with the Health and Safety Executive's requirement Stagecoach will replace all Mark 1, slam door rolling stock by 31 December 2004. All rolling stock in use after 2003 will be fitted with Train Protection and Warning System (TPWS). Stagecoach is committed to ensuring further continuous safety improvement. Within the heads of terms, Stagecoach has detailed a set of schemes, which are intended to provide the users of South West Trains with the following benefits.
 
Early Benefits (by 2004)
* Investment in 800 new vehicles to replace the ageing Mark 1 stock by 2004,to increase the fleet and to help relieve overcrowding

* Stagecoach will undertake a programme to lengthen platforms at Waterloo and throughout the suburban system to allow the use of 10-car trains in place of the current 8-car trains. This will increase the peak capacity on most suburban routes by 25% by the end of 2004

* A recast timetable on the Windsor and Reading lines to provide 14 extra trains in each peak and give 15 minute service frequency on the Suburban lines through Hounslow and Putney

* Doubling of the Portsmouth to Southampton service frequency and provide a new service between Southampton and a re-opened station at Chandlers Ford 

* Integrated transport projects including three new Rail link buses from
Waterlooville to Petersfield, from Yately to Farnborough and from Alton to Winchester via Alresford. Existing Stagecoach bus services in Hampshire and Surrey will be re-organised to provide a Rail Connections Network.  Timetables will be changed to improve rail connections, and there will be through ticketing Longer Term Benefits
 
* The re-development by 2007 of Clapham Junction, one of the busiest
interchange stations on the railway network. The upgrade is designed to make the station more comfortable and convenient for local passengers and for those who change trains. There will be a new overbridge or upper concourse with lift or escalator access to platform level, passenger lounges and improved passenger shelter on platforms

* Improvements at Waterloo Station to provide for the safe and convenient circulation of a growing number of passengers 

* Upgrading of Wimbledon and Vauxhall stations to improve interchange with the Underground

* A programme of investments in infrastructure designed to overcome major causes of delays to trains. The programme includes installing stronger rail and more reliable signalling components on the most critical sections of the network (between Waterloo and New Malden, and between Havant and Portsmouth)

* Stagecoach is committed to providing 3,400 new car park spaces by May 2006

* Bringing facilities at all stations up to an improved standard to increase passenger comfort and personal security. CCTV will be installed at all stations and linked to the British Transport Police management information control centre. Waiting areas will be improved and toilets will be provided at all staffed stations. Stagecoach is committed to a phased programme to provide disabled access to all platforms by 2014 Also contained in the document are a set of aspirations. These are projects that will be brought forward subject to feasibility studies, and, where appropriate, passenger growth. 

Aspirations

* Introduction of 16 car trains on long distance routes by extending
platforms at Waterloo and other stations (2006)

* Extension of platforms 1-6 at Waterloo for 12 car suburban trains (2009)

* Various infrastructure schemes to ease delays, including new platforms at Havant and Portsmouth and Southsea (End 2009)

* Introduction of double deck trains between Waterloo , Guildford,
Basingstoke, Chessington, Hampton Court and Kingston

* Restoring passenger services between Bournemouth and Swanage and between Southampton and Hythe, as well as doubling the frequency of services between Weymouth and Poole
 
Chief Executive of the SRA, Mike Grant said: 'I am delighted to announce the Heads of Terms for this exciting new franchise deal with Stagecoach. South West Trains is one of the South East's most congested networks. Everyday thousands of passengers use it and the number is still increasing. 'I believe the Stagecoach deal includes significant passenger benefits and addresses the key issues that affect passengers at an early stage. It represents a commitment to help resolve capacity problems on the busiest rail network in Britain, while keeping disruption to services to the minimum. Stagecoach have learned lessons from their existing tenure, and acknowledge the need for further progress. Passengers can now look forward to a step change in customer service. 'Investment is the key to improving the rail network, and as part of the deal, around £700 million will be invested in new trains, most of which are planned to be in service by 2004.

A further £1 billion will be invested in new infrastructure to help ease
congestion problems and to improve reliability. 'The decision to select
Stagecoach was a tough one. It was a highly competitive process, offering us a choice of strong proposals. However, we are confident we have made the right decision and I look forward to substantially improved performance from Stagecoach and the South West Trains franchise going forward.'
 
Chairman of the SRA, Sir Alastair Morton, said: ' With this decision for
South West Trains, we have taken a crucial step in the franchise replacement programme described in our Strategic Agenda. I look forward to the SRA agreeing a number of others this year. 'New investment is key to the success of the rail industry and rolling stock replacement plays a major part, as this deal demonstrates. I am pleased by the benefits generated from competitive bidding; in particular, Nederlandse Spoorwegen (Dutch State Railways) joined FirstGroup in submitting a very challenging bid. I hope we shall see more from them. 'Change cannot happen overnight, but over the next few years passengers on the South West Trains franchise will see marked improvements to their service.'
 

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Strategic Rail Authority Agenda

The SRA have published their "Strategic Agenda" which may be found at:-
 
 http://www.sra.gov.uk/Publications/Strategic_Plan/stratAgendaMenu.htm

Specific schemes involving the South Western lines through the Borough of Kingston upon Thames are detailed in Part 4 on pages 71, 75 and 76.

Accessible Travel

Information to Kingston Councillors on Disabled Travel from Transport for London - 26 March 2001:

1.  It is expected that all of London's buses will be fully-accessible long before the deadline of the end date of 1 January 2016 set by the PSV Accessibility Regulations under the Disability Discrimination Act.  There are inevitably some short-term problems with older buses having to substitute for low-floor vehicles when there are breakdowns, but as each operating unit moves towards 100% low-floor buses all of the vehicles held in reserve will also be fully-accessible.  There is a steady introduction of accessible vehicles (now more than half the fleet is low-floor) but in most cases the changeover results from renewal of route contracts with the operators.

2.  I cannot see route 71 included on our listing of low-floor bus routes so it would be helpful to know where Ali Kashmiri's information came from.  The contract for this particular route comes up for renewal in June 2002, after which time accessible low-floor vehicles will be introduced.

3.  It is acknowledged that there are some problems with driver training and awareness of the accessibility features of new vehicles.  London Buses is working with the operators to improve training standards and the Mayor's Draft Transport Strategy will make Disability Awareness training for the bus companies' front-line staff mandatory.

4.  For the reasons indicated above, there may have been occasions when low-floor vehicles have had to be used on route 411 but it is certainly not the case that this is no longer a low-floor route.  If there are inconsistencies in vehicle allocation these need to be raised with the bus operator concerned or with my office for investigation.  The bus companies are obliged to operate the correct vehicle type on each of their routes and if there is any failure to do so (excluding short term difficulties of the kind mentioned) London Buses would take action under the contract terms.

5.  There have been some problems with ramp reliability in certain areas and a detailed study has been undertaken by London Buses so that additional engineering support is made available by the ramp manufacturers where necessary.  The monitoring of vehicle safety standards includes ramps in addition to other equipment and any adverse reports submitted to London Buses are taken up with the operator concerned.  If a ramp fails whilst a bus is in service we would not expect the vehicle to be withdrawn immediately as this would clearly result in considerable passenger inconvenience.  Deadlines for the repair of defective equipment are set in the Disability Discrimination Act Regulations.  In addition, London Buses will shortly be introducing "Mystery Shopper" surveys by disabled people and this additional monitoring will help to ensure action by operators to mainstream accessibility features in full working order.

6.  A programme of introduction of on-bus information systems, which will announce both visually and audibly next-stop on the line of route and the destination of the service is due to commence shortly.  London Buses is implementing a fleet-wide automatic vehicle location system which will produce these announcements and the first trial area for such equipment will soon be selected.  Again, it is part of the Mayor's Draft Transport Strategy to roll out better information provision for people with sensory disabilities.

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Surrey Buses
Surrey Buses were taken off the road on Thursday by the Traffic Commissioner on Thursday 22 March 2001.  White Rose and Tellings-Golden Miller have stepped in to replace routes 481 (Kingston - Walton - Staines) and 513 (Kingston - Esher - Oxshott - Cobham) respectively on emergency timetables.  However, both companies are fully stretched following the financial failure of the much larger Tillingbourne bus company (operating in the Woking/Guildford/Aldershot areas) on Monday and it has not been possible to run all journeys, particularly on Sunday.

Route K5

Following changes to the K5 bus we submitted our K5 bus petition following this London Transport announced the diversion of the route.  Only some 100 residents have signed the petition with only a few subsequent signatures since.  LT believe there to be a low level of support for the current route through Worcester Park.  Liberal Democrats keep pressing London Transport for a rout that will serve the Station Estate, The Manor Drive, Old Malden Library, Motspur Park and New Malden Fountain. 

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Transport News reports are supplied through the various organisations including Transport for London, London Transport, Kingston upon Thames Council and the rail authorities.

This information page is to assist Liberal democrat Councillors keep local residents up to date with the latest travel information.